Quick Fix
$49
For the everyday setup and account problems that should not take all afternoon.
- New PC setup
- Printer issue or new install
- Email setup
- Microsoft or Google account help
- Wi-Fi setup or TV issue
Straightforward service options
Clear prices.
Clear next steps.
These clear prices give you clear next steps: choose the level of remote help that fits your problem, or call Mark first if you are not sure which one you need.
Item type
Online Repairs
Single Repair
$129
For the bigger issues that need a deeper look and a more complete repair.
- Everything in Quick Fix
- Network and Wi-Fi issues
- Virus and malware removal
- Data recovery help
- Full PC diagnostics and rootkit scan
Yearly Service Plan
$329
A steadier support plan for computers that need help throughout the year.
- Everything in Single Repair
- Up to 5 instances a year
- Business-hours phone support
- Backup and recovery assistance
Item type
In Shop Repairs
Virus and Malware Removal
$80
In shop repair
We remove viruses, malware, pop-ups, and unwanted software, then check your browser and security settings for a safer computer.
Paid at pickup
Windows Reinstall, No Backup
$99
In shop repair
A fresh Windows install when files do not need saving, with manufacturer drivers, necessary security updates, antivirus, and anti-malware software.
Paid at pickup
Windows Reinstall, With Backup
$130
In shop repair
We back up your important files before a fresh Windows install, then add manufacturer drivers, updates, antivirus, and anti-malware software.
Paid at pickup
Computer Cleanout & Blowout
In shop repair
$30
We remove the fans and hand-clean them, then use a handheld blower to clear dust from the rest of the computer.
Paid at pickup
SSD / HDD Replacement with Data Backup
In shop repair
$99Plus parts
We replace the SSD or hard drive and back up the data from your old drive first.
Paid at pickup
Laptop Screen Replacement
In shop repair
$99Plus parts
We replace a damaged laptop screen so you can get back to using your computer normally.
Paid at pickup
Standard Transfer / Data Recovery
In shop repair
$99Plus parts
We transfer or recover accessible files from your old computer or drive to help keep important data together.
Paid at pickup
Have a cracked, black, flickering, or dim laptop display? See laptop screen repair details.
PC or Network Diagnostic
Small business service
$80One-time fee
A focused diagnostic to identify computer or network problems and give your business a clear next step.
Monthly Online & Phone Support
Small business service
$85Per month
Steady, dependable support for computer questions and problems that come up during the month.
Yearly Online & Phone Support
Small business service
$949Per year
Year-round online and phone support for small businesses that want a familiar repair partner when computer problems arise.
Backup Services
Small business service
$500Per year
Daily and weekly backups stored both offsite and onsite, helping keep important business files protected and available when they are needed.
Not sure? Call 423-440-1899 and talk it through.